By going to “Alert Others”, you will be able to select “Alert others of close contact”. You will remain anonymous. You will be asked to enter the unique personal identification number (PIN) the National Department of Health sent you along with your COVID‑19 test result, as well as your date of birth – these details are required to safeguard your unique PIN and to make sure your test result is valid.
You will then be asked to share your device’s random codes from the past 14 days to initiate the process of notifying others app users that they have been in contact with someone who has COVID-19 and that they may have been exposed to COVID‑19 as a result.
You will finally be directed to a “Diagnosis shared” screen. You will also be asked to assist the National Department of Health by going to the COVID Alert SA WhatsApp tool to help to identify people you have been in contact with over the past 14 days. You will receive instructions as to what to do next.
You will be guided to self-isolate, to monitor your symptoms and to seek medical care if symptoms start or get worse.
The COVID Alert SA app, Apple and Google will not receive identifying information about you or your location data, or information about any other devices you have been close to.